Privacy Policy
1. Information We Collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username, or similar identifier. When you email, phone, live chat or otherwise, we may collect information such as your first name, last name, email address and phone number.
- Contact Data includes billing address, invoicing address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments and other details of our Services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location. browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and personalize content.
2. How We Use Your Information
We use the collected information to:
- 2.1 Provide and manage our taxi and private hire services.
- 2.2 Process your bookings and payments.
- 2.3 Communicate with you about bookings, updates, or offers.
- 2.4 Improve our website functionality and user experience.
- 2.5 Comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: To process payments or manage bookings.
- For Legal Compliance: If required by law, court order, or government request.
- With Consent: When you explicitly agree to share your information.
4. Data Security
We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular audits of our systems.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Data Protection Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request the deletion of your data, subject to legal obligations.
- Opt-out of marketing communications.
- Lodge a complaint with a relevant data protection authority.
To exercise these rights, please contact us at booking@primosolutions.co.uk.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to us:
By using our services, you acknowledge that you have read and understood this Privacy Policy.
